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She Lost Her Husband of 47 Years and Had to Figure Out Cars Alone. This Mechanic Made It Easy.

Up Front Auto Repair · Standish, Maine · Serving Greater Portland

★★★★★ 5.0 on Google · 28 Reviews

For 47 years, Ruth's husband Harold handled everything with the cars. The oil changes. The inspections. The trips to the shop. When he passed away last spring after a short illness, Ruth was left navigating all of it alone for the first time in her adult life.

The sticker on the windshield was due. She'd been putting it off. She was 74 years old, living in Hollis, Maine, and genuinely afraid of walking into an auto shop by herself and getting taken advantage of. Her granddaughter helped her find Up Front Auto Repair in Standish.

"He Talked to Me Like I Was a Person"

She called ahead. Jon answered, walked her through what to expect, and told her to come by whenever was convenient. When she arrived, he did the inspection, showed her the one thing that needed attention — a worn wiper blade, nothing more — and charged her only for the inspection.

He walked her back to her car. Made sure she was comfortable. Reminded her to call anytime she had a question, even if she wasn't sure it was worth asking.

"He talked to me like I was a person," Ruth said. "Not like I was a problem. Harold would have liked him."

A Shop Built on Respect

30 years of combined experience. Zero tolerance for taking advantage of customers who don't know cars. That's what Up Front Auto Repair is. That's what it will always be.

"Very excellent service, very personable staff. John is easy to deal with and ensures repairs are done in a very timely manner." — Dennis McKague, Google Review ★★★★★

Auto Inspection & Repair Near Portland, Gorham, Hollis & Buxton Maine

You don't have to know anything about cars to come here. Just call, tell Jon what's going on, and he'll take it from there.

📞 Call (207) 648-4747

129 Ossipee Trail W, Standish ME · Mon–Fri 8AM–5PM